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Football Customer Relationship Management

Course Content

In the course CRM you will learn everything about ticketing, hospitality and merchandising. You will learn about all different possibilities to create a great experience for your fans. You will learn how to professionalize your webshop & fanshop. You will learn about the enormous growth of digital media and all its current & future possibilities. Finally you will learn everything about social media for football clubs and federations.

Course info

European Credit Transfer System (ECTS): 4

More courses in trimester 2:

Lecturers

Ward Hemeryck

Mr. Ward Hemeryck

Senior Consultant
Duval Union Consulting

paullakin

Mr. Paul Lakin

Chief Commercial Officer
at Stoke City FC

tomrowell

Mr. Tom Rowell

Marketing, Communications
and Ticketing Manager at Hull City

Wouter De Jonckheere

Mr. Wouter De Jonckheere

Head of International Sales and Business Development Content Stadium

Hadleigh Miles Solorio

Mr. Hadleigh Miles Solorio

MICE Sales Executive
at Arsenal F.C

Nick Speakman

Mr. Nick Speakman

Founder
SPORF